Refund Policy

We make sure there are no obstacles in the way of our clients’ refund claims. Ensuring that our customers receive their products in good condition and without any inconvenience is our top focus. However, our simple return policy will undoubtedly assist them if the need to request a refund emerges. This policy lays forth clear principles that specify when a consumer can or cannot request a refund.

If the buyer receives the incorrect product, we assume full responsibility for the return. We refund the money, or we arrange for a reshipment at no additional cost.

You have the option to request a refund if the product is damaged or is beyond its expiration date. For a smooth refund process, we kindly ask that you send our customer service team photos of the goods and their data.

Our shipping crew works hard to deliver products on schedule, but if for any reason we are unable to do so, you have the right to request a refund—as long as the delay isn’t caused by a pandemic or natural disaster.